Privacy Policy for Viper Vouchers
Viper Vouchers ("we", "our", "us") is dedicated to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our digital receipt scanning, loyalty program integration, reward redemption management, data analytics for consumer spending, and personalized offer generation services (collectively, "our service").
1. Information We Collect
We collect various types of information to provide and improve our service.
1.1 Information You Provide Directly To Us
- Account Information: When you register for an account, we may collect information such as your name, email address, phone number, and password.
- Financial and Transactional Information: This includes digital receipts, purchase history, loyalty program details, and reward redemption information. This data is collected to facilitate our core services like digital receipt scanning, loyalty integration, and reward management. This information is processed securely.
- Communication Data: When you communicate with us, such as through customer support inquiries, we collect the content of your communications and any contact information you provide.
1.2 Information We Collect Automatically
- Usage Data: We automatically collect information about how you interact with our online platform, including your access times, pages viewed, and your activities within the service. This helps us understand user behavior to improve our offerings.
- Device Information: We may collect information about the device you use to access our service, including the hardware model, operating system, unique device identifiers, and mobile network information.
- Log Data: Our servers automatically record information that your browser sends whenever you visit a website. This log data may include your IP address, browser type and settings, the date and time of your request, and referral URLs.
1.3 Information from Third Parties
In some cases, we may receive information about you from third-party partners, such as loyalty program providers or merchants, to facilitate service integration and personalized offer generation. We only receive such information where there is a lawful basis for its transfer and processing.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Service: This includes processing digital receipts, integrating loyalty programs, managing reward redemptions, and securing transaction processes.
- To Personalize Your Experience: We use data analytics on consumer spending to generate personalized offers and improve your overall experience with our service.
- To Improve Our Service: We analyze usage trends and develop new features and functionalities based on user interaction.
- To Communicate with You: Sending you service-related notifications and updates.
- For Security and Fraud Prevention: Protecting our service and our users from fraudulent activities and unauthorized access.
- For Compliance and Legal Obligations: Fulfilling our legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Consent: We will share personal information with companies, organizations or individuals outside of Viper Vouchers when we have your explicit consent to do so.
- With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as data analytics, hosting, and customer support. These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or prevent fraud.
- Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Data Security
We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. We utilize secure transaction processing and employ industry-standard encryption practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed for these purposes, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data, including:
- Right to Access: The right to request access to the personal data we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data under certain circumstances.
- Right to Object to Processing: The right to object to the processing of your personal data under certain circumstances.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Restrict Processing: The right to request that we limit the way we use your data.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable legal requirements.
7. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from an individual under 18, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Viper Vouchers
1478 Juniper Lane, Suite 300
Dallas, Texas, 75201
USA